SA College for Tourism

Life After College

Bwalya at the SA College for Tourism in 2012

Story by Bwalya Mubanga – 2012 graduate

Since leaving the college in 2012 with not just my certificate but also an award in front office skills, life has been amazing as each year progresses.

February 2013, I started to work for a tour operator firm till May, when I applied for an unpaid internship under the front office department at the Lusaka Intercontinental Hotel, a 5-star hotel. Here I worked to the best of my abilities and gave it a 101% effort.

Upon completion, I stayed home for a month before being called back to the hotel for a job interview as the club lounge (VIP lounge) attendant, for which I was successful. I worked directly under the front office manager for a year. With all the skills I’d learnt from the college, I managed to work well in my job. I had been taught to be courteous and to excel in food and beverage services. I set up the breakfast service on my own and handled the bar on my own too. Thanks also to the skills taught by the college, I was able to help out the chef when things became hectic, all the while keeping everything spick and span.

Bwalya today

Moving on, June 2014 brought even greater things for me. I am currently working for Zambia’s largest electricity company, ZESCO, as a national call center agent under customer services.

Thank you so much SA College for Tourism for the great professional skills I learnt from you. I’ll be forever grateful for the opportunity you gave me to study with you. I hope that maybe one day, the college will offer degree programmes.


An average 85% of the hospitality graduates have found permanent employment.


Further Funding For The Malawi-Zambia TFCA


WTTC Tourism For Tomorrow Award

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